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FAQ
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How quickly will I receive my order?I will dispatch your order within two working days. Standard delivery is Royal Mail 2nd class which should take 2-3 working days. Express delivery is Royal Mail 1st class with should take 1-2 working days.
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Christmas deliveryOrder before the 15th December for Christmas delivery.
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Can I put my pots in the dishwasher?Items are dishwasher and microwave safe. However, hand washing is recommended to prevent chips and damage.
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How much does postage cost?Standard delivery: Items will be sent 2nd class with Royal Mail - £3.99 Express delivery: Items will be sent 1st class with Royal Mail - £5.99 Free delivery for orders over £50
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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